The repair-shop operating system
Booking, POS, tickets, invoicing, webshop, website — under one login. Built for the shop that outgrew a $5/mo WordPress plugin and doesn’t want a Frankenstein of five SaaS subscriptions.
▶ A1REPAIRFLOW IN 90 SECONDS
01 / The problem
Booking widget on WordPress. POS from Square. Ticketing in a spreadsheet. Invoices in an accounting SaaS. SMS in a fourth app. Every one of them wants a monthly subscription and none of them talk to each other.
Today · fragmented
With a1RepairFlow
02 / The fix
Three sides of a repair shop, one connected data model. Sell a part in POS and it decrements from inventory. Book a repair online and the ticket is waiting when the customer walks in. Send a receipt and the customer record updates itself.
Terminal that talks to your inventory, your webshop, and your customer records — not a generic Square/Lightspeed workaround.
The workshop side — bookings become tickets, tickets become invoices, and every step is visible to your customer.
A shop-branded website that actually ranks, plus every tool to bring customers back — without a marketing agency.
03 / What’s inside
Every tool you’d otherwise pay separate SaaS bills for, plus ones a booking plugin literally cannot do. Grouped by what your shop does with them.
Device-picker with 3,000+ models, live slot availability, auto-confirm SMS.
Shop-branded site that ranks on Google — no separate CMS, no plugin conflicts.
Customers check repair status, download invoices, book follow-ups themselves.
One admin, N locations, shared inventory + per-branch pricing.
Booking → intake → diagnosis → repair → pickup, with tech assignment and time tracking.
Serialized parts, low-stock alerts, supplier catalog integration.
Per-tech workload view, drag-and-drop reassignment, mobile check-in.
Trade-in intake, refurb pipeline, resale as used-device SKUs.
Touch-screen till, split payment, refunds — connects to SumUp, Stripe, Klarna.
PDF invoices, credit notes, VAT-compliant for DK/SE/NO. Sent from POS or ticket.
Same catalog as your POS. Sell accessories and used devices online, ship or click-and-collect.
Sell + redeem digital gift cards. Balance ledger built in, no extra plugin.
Bulk send + auto-triggers (repair-ready, follow-up, birthday). Reply-back inbox.
Ask satisfied customers to review after pickup. Route unhappy ones to your inbox first.
Revenue by device, per-tech throughput, repeat-rate cohorts. No external BI needed.
Full API + webhooks. Integrate anything: accounting, ERP, custom tools.
04 / Platform vs plugin
Where we sit relative to what else is on the market. A booking plugin is fine if you only need a form on a WordPress site. If you want to actually run a shop from one dashboard, the plugins run out of runway quickly — and the legacy shop-management tools weren’t built for Nordic invoicing.
| a1RepairFlow | Booking plugin | Legacy repair SaaS | Generic POS | |
|---|---|---|---|---|
| Online booking widget | ✓ | ✓ | ✓ | ✓ |
| POS terminal (touch till) | ✓ | — | ✓ | ✓ |
| Ticketing + tech assignment | ✓ | — | ✓ | ✓ |
| Shop website / CMS included | ✓ | WP only | — | — |
| Webshop (accessories, used devices) | ✓ | — | — | basic |
| SMS + email marketing built in | ✓ | — | +add-on | +add-on |
| Multi-location (shared inventory) | ✓ | — | ✓ | ✓ |
| Buyback / trade-in / refurb | ✓ | — | — | — |
| REST API + webhooks | ✓ | — | ✓ | ✓ |
| Danish / Nordic support & VAT | ✓ | — | — | — |
| Founder-led support (first 6 months) | ✓ | — | — | — |
| Starting price | €59/mo | $29/mo | $60/mo | $65/mo |
05 / How it looks
Three of the sixteen tools. No stock photography, no marketing dashboards — this is what your team actually sees.
01 · Ticketing
A booking online turns into a ticket automatically. Your tech picks it up on their mobile, adds diagnostic notes, marks parts used. The customer gets an SMS when it’s ready. No spreadsheets. No forgotten devices at the bottom of a drawer.
02 · Point of sale
Not a generic Square terminal shoehorned into a repair shop. Every transaction ties to the customer record, decrements inventory, and (for repairs) closes the ticket in one tap.
03 · Customer portal
Every repair gets a unique portal URL. Customers see live status, estimated pickup time, uploaded photos of the damage, and can accept quotes with one click. It’s the #1 reason support calls drop after switching.
06 / Try it live
A full working demo shop, running on the real platform: the customer-facing website, the admin system behind it, and a personalized version with your shop’s own name on it. No signup, no card, no sales call.
▶ NEW — WATCH THE TRADE-IN FLOW (2 MIN)
What your customers would see — live repair prices, the booking widget and a used-device webshop.
Log straight into the admin — dashboard, tickets, POS, invoices — filled with realistic shop data.
Enter your shop’s details and get a personalized website and repair system built in under a minute.
07 / What shop owners say
The three types of shop we hear from most: a chain switching off a legacy shop-management tool, a WordPress-plugin user growing out of it, and a brand-new shop starting on the right stack.
We moved off our old US shop-management tool after a price hike. Migration was three hours, saved us €120/month, and the Danish invoicing works properly — Nordic VAT was the reason we couldn’t stay.
The customer portal alone was worth it. Support calls dropped 60% in the first month because customers can see status without ringing us.
Opened our shop last spring and picked a1RepairFlow before day one. Booking, POS, website, invoicing — all under one login from the start. Wouldn’t know how to run it any other way now.
08 / Pricing
One flat monthly price. No per-user fees inside your plan. No add-ons for SMS or email marketing. 14-day free trial on every plan.
For the single-location shop
Everything a single shop needs:
For the growing workshop
Everything in Starter — plus these:
Chains, SSO, dedicated support
Everything in Pro — plus these:
14-day free trial · No credit card · Cancel anytime · Prices exclude VAT
09 / FAQ
Plugins do one thing (usually just booking) and hand you off to something else for POS, tickets, invoicing. a1RepairFlow replaces the whole stack — booking, POS, tickets, invoicing, webshop, website — under one login with a shared data model. Your booking becomes a ticket, becomes an invoice, becomes a customer record. Nothing needs to sync.
Yes. We built a CSV importer for customers, tickets, and inventory. For Pro/Enterprise plans we do the migration for you as part of onboarding — typically 2–4 hours. Your existing data (customer history, past repairs, invoices) comes across intact from most repair-shop tools.
Built in. Invoices are VAT-compliant for DK/SE/NO out of the box. e-conomic sync ships on Pro. Dinero integration is on the roadmap for Q4.
Yes. We support the CITIZEN CT-E651 (72mm) natively via a Mac silent-print daemon, plus Star, Epson, and Bixolon over network. Cash drawers open on receipt print via the printer’s kick pin.
For a repair shop’s needs — pages, services, booking, blog, contact — yes, and it’s built to rank on Google out of the box (schema markup, sitemap, page speed). If you have a very custom design or 50+ pages of content, keep WordPress and use our embed widgets instead.
You do. Full CSV export of everything, any time. GDPR-compliant, data hosted in the EU (Frankfurt). If you leave, you leave with a complete copy.
Email support on Starter, priority + Slack channel on Pro. For the first six months on any paid plan, I (Umer, the founder) am in your inbox personally. When you outgrow that, our Danish support team takes over.
Yes — 14 days free, no credit card. If you’re migrating from another system, we’ll extend that to cover the transition.
One login. One bill. One data model. 14 days to see if it’s the right fit — no card, nothing to cancel.