PCIT
Documentation

Every module, explained.

Fifteen modules that turn a repair shop from paper receipts into a clean multi-branch business. Click any card to dig in.

POS · Point of Sale
Ring up walk-ins, mixed carts (repairs + products + trade-ins) and split-tender payments in seconds — with hardware terminal, cash-drawer and receipt printing built in.
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Tickets · Repair Workflow
Track every repair from intake to hand-back — pre-condition checklist, digital consent, parts consumption, technician notes, status timeline, customer notifications.
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Inventory · Stock Management
Serialised phones + non-serialised parts + product-picker for POS, with per-branch stock, min-level alerts, cost tracking, and Icecat + supplier imports.
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Trade-in · Buyback
Full trade-in pipeline — customer widget offer, in-store intake, cash/credit payout, receipt, and automatic conversion to refurbishment + inventory serial.
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Refurbishment · In-house Rebuild
Rebuild used devices into shop-ready stock — parts costs, labour hours, grading, QC checklist, then one click to publish into your webshop.
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Bookings · Website Widget
Embed a booking widget on your existing website — customers pick device, service, and time-slot, and it lands in your admin with SMS confirmation.
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Invoices & Payments
GDPR-compliant Danish invoicing, multi-currency, split-tender, brugtmoms + reverse-charge, credit notes, and one-click SumUp payment links.
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Customer Portal
Every customer gets a magic-link account where they can see their tickets, invoices, warranty status, past repairs, and pay outstanding invoices.
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Webshop
Sell your inventory online — full webshop under your subdomain, pulls stock + prices from your admin in real time, MobilePay + card checkout.
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Reports · Sales, VAT, Margin
Daily Z-report, monthly VAT (moms), profit + margin by category, tech leaderboard, repeat-customer analysis, low-stock and repair-cycle reports.
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SMS + Email Notifications
Fully-branded transactional messages — Resend for email, GatewayAPI/TRB140 for SMS, per-event toggles, per-tenant templates.
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Loyalty · Store Credit
Points-per-DKK loyalty, customer groups with automatic discounts, trade-in credit balance, gift cards.
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Warranty Tracker
Every repair carries a warranty window — automatic warranty-claim workflow with proof-of-repair PDF and warranty-only tickets that don't double-charge.
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Multi-branch · Multi-tenant
Run multiple branches (or franchisees) under one admin — separate stock, own numbering, consolidated reports, per-branch permissions.
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Partner Bridge
Tenant-to-tenant repair referrals — when one shop can't do a repair, they send it to a partner shop with a shared ticket and price agreement.
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