Documentation

Customer Portal

Every customer gets a magic-link account where they can see their tickets, invoices, warranty status, past repairs, and pay outstanding invoices.

What it does

When a customer's phone number or email is added to a ticket, they can log into app.a1repairflow.com with a magic link (no password needed). There they see live ticket status, download invoices, view warranty on past repairs, and pay outstanding invoices with card.

Key features

Magic-link login (no passwords lost)
Live ticket status + timeline
Invoice download + online payment
Warranty tracker per repair
Trade-in offers with one-click accept/decline

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