Computer repair shop software
a1RepairFlow is the full operating system for computer repair businesses — diagnostic intake, parts inventory, labour timers, invoicing, SMS, warranty tracking, and native Danish tax compliance — in one place, from €59/month. 14-day free trial, no credit card.
Where computer shops lose money
Computer repair isn't phone repair. The jobs are longer, the diagnosis is harder, and the labour is the margin. Here's where the money leaks when you don't have one connected system.
A tech starts a job on Tuesday, continues it Wednesday afternoon, finishes Friday morning — and the invoice ends up charging two hours because that's what someone remembered. Timer-first billing captures what the shop actually did.
You tell the customer "I'll get the part in by Thursday" — then it slips through the cracks. Integrated inventory with reorder points and open-PO tracking means the part is on its way before the ticket is accepted.
A customer walks in with a laptop you repaired two months ago. Was it under warranty? Which parts? For how long? Without an audit-trailed warranty record attached to the invoice, you eat the rework.
Everything a computer shop needs
Computer repair work ranges from a 15-minute RAM upgrade to a two-week data recovery job. a1RepairFlow handles both ends — and every workflow in between — with one connected system.
Device-type-specific intake form (desktop / laptop / Mac / console) with required-field validation. Capture the serial (Service Tag, Apple serial, IMEI), the symptoms, the password handling consent, the data-handling consent, and the pre-condition photos — before the customer leaves.
Technicians start and stop a timer against each ticket as they work. Labour is billed at the configured hourly rate (editable per repair type) and the time entries land on the invoice line by line. Split one job across multiple sessions and multiple techs with full attribution.
Real-time stock per branch, reorder points, open-PO tracking, barcode scanning, serialised stock for whole devices. "Needed, ordered, received, allocated" state tracked per ticket — no more parts in limbo.
Every invoice numbered sequentially and gap-free per bogføringslov §§4-5, with 5-year immutable retention. Credit notes, part-refunds, deposits all audit-trailed. Export to e-conomic / Dinero / Billy / Uniconta in one click.
Every invoice stamps a warranty — auto 12 months by default, overridable per line item. When a customer comes back, the system matches the device by serial and tells you what's covered and for how long. No more eating rework because you can't find the paper trail.
Full brugtmoms (margin VAT) workflow for used computers. Capture the trade-in with photos, condition grade and serial. On resale, VAT is calculated on the margin, not the full price — and every step is audit-trailed for SKAT.
Head-to-head
| a1RepairFlow | RepairDesk | |
|---|---|---|
| Entry price | €59/mo | $79/mo (~€72, annual) |
| Diagnostic intake per device type | PC / Mac / laptop / console | Generic |
| Billable labour timers | Multi-session, multi-tech | Yes |
| Open-PO tracking per ticket | Yes | Limited |
| Bogføringslov §§4-5 invoicing | Enforced | No |
| Brugtmoms (used-computer VAT) | First-class | No |
| SKAT Z-report + moms rapport | Daily + monthly | No |
| Warranty tracker | Serial-match on return visit | Yes |
| Booking widget | Any CMS, included in Pro | Paid add-on |
| SMS + email notifications | Included in Pro | Extra credits |
| Multi-branch (entry tier) | Pro from €69 | Growth $119/mo |
| Data residency | EU (Nuremberg) | US |
| UI language | Danish + English | English only |
| Trial | 14 days, no card | 14 days, card required |
Common questions
Computer repair shop software is the operating system for a PC, Mac or laptop repair business. It handles the diagnostic intake form, parts inventory, labour time tracking, customer communication, invoicing (ex-VAT and inc-VAT), warranty records and multi-branch workflows — all connected, so no job falls through the cracks and every billable hour gets billed.
Yes. Device type drives the intake form, the default labour rate, the serial-number format (Service Tag / IMEI / Apple serial), and the warranty terms. All editable per tenant and per repair type.
Yes. Technicians start and stop a timer against each ticket; labour is billed at the configured hourly rate (editable per repair type) and the time entries land on the invoice line by line. Split one job across multiple sessions and multiple techs with full attribution.
a1RepairFlow Starter is €59/month (1 branch, 3 users), Pro is €69/month (3 branches, 5 users, webshop + booking widget + SMS), Enterprise is custom. 14-day free trial, no credit card. See /pricing for the full breakdown.
Yes. Every invoice is numbered sequentially and gap-free per bogføringslov §§4-5, with 5-year immutable retention. Daily Z-report and monthly moms rapport in SKAT's expected format. Brugtmoms workflow for used-computer sales. See the bogføringslov guide.
Yes — importers for customers, devices, ticket history and parts inventory from each. Book a 20-minute migration call and the import typically runs in minutes.
Data-recovery tickets support the longer workflow: multi-session labour timers, image/sector-count progress notes, no-fix-no-fee pricing rules, and GDPR-safe handling consent captured at intake. The customer sees progress notes on the public tracker URL without exposing internal diagnostics.
Any PC/Mac with a browser. For printing: 72mm receipt printer (CITIZEN CT-E651 recommended) and label printer (Zebra ZD230 or DYMO LW450). For card: SumUp, Stripe terminal, or any Dankort terminal. The Mac silent-print bridge auto-prints receipts.
Yes, from the Pro tier at €69/month. Embeds on WordPress (Divi, Elementor, WoodMart, Astra), Wix, Shopify, Squarespace, Webflow and plain HTML sites with one line of code.
14 days of full Pro-tier access, no credit card. Trial self-expires if you don't convert; the tenant is retained for 30 days after expiry if you want to come back.
Full Pro-tier access. No credit card. Diagnostic workflows pre-configured.
Start 14-day free trial →