Mac repair shop software
Independent Mac service is a specialist trade with its own rhythms — logic board diagnosis, data recovery, higher ticket values, and customers who notice when the invoice doesn't look professional. a1RepairFlow is built with the Apple workflow in mind, from Apple-serial lookup at intake to compliant Danish invoicing on the way out.
Why Mac shops switch
You've probably hit one of these in the last week. Each one is a specific gap between what a generic retail POS does and what a Mac repair shop actually needs.
A customer bringing in a MacBook Pro for logic board repair doesn't want silence for 10 days. Status-change SMS + public tracker URL keep them in the loop automatically — Mon update, Thu update, pickup SMS. No more 'any news?' phone calls.
A customer's Mac arrives with photos, work files, iMessages — and you need to open the drive. GDPR-safe data-handling consent captured on intake, timestamped, retained. No ambiguity about what the customer agreed to.
A refurb MacBook sold with normal VAT instead of margin VAT costs you ~15% of the sale price in excess VAT. Full brugtmoms workflow fixes this. See the brugtmoms guide.
Everything a Mac shop needs
The modules below cover the specific workflow a Mac shop runs — intake, parts, invoicing, warranty, customer communication, trade-in.
Enter the Apple serial, system looks up model year, battery cycle count, warranty-eligibility and known-fault history. Technician starts the ticket already knowing what they're dealing with.
Logic-board diagnosis is time, not a flat fee. Timers run per-ticket, labour billed at the configured rate (editable per repair type), time entries land on the invoice. Multi-session, multi-tech attribution for the two-week jobs.
GDPR-safe handling consent captured on intake. Progress notes on the ticket are visible to the customer on their tracker URL; internal technical notes stay private. No-fix-no-fee pricing rules built in.
bogføringslov §§4-5 sequential numbering. 5-year immutable retention. Credit notes in their own series. Reverse-charge for valid-CVR B2B customers (common when servicing office MacBooks). Export to e-conomic / Dinero / Billy / Uniconta.
Every invoice stamps a warranty (default 90 days for logic board, 12 months for consumables — editable per line). Serial-match on return visit tells you what's covered. The core of trust-building for an independent Apple shop.
Full brugtmoms workflow for used MacBook / iMac / Mac mini resale. Capture trade-in with photos + condition grade; auto-calculate margin VAT on resale; audit-trailed for SKAT.
Head-to-head
| a1RepairFlow | Legacy SaaS | |
|---|---|---|
| Entry price | €59/mo | $79/mo (~€72, annual) |
| Mac-specific intake | Yes | Generic |
| Bogføringslov §§4-5 invoicing | Enforced | No |
| Brugtmoms (used-device VAT) | First-class | No |
| SKAT Z-report + moms rapport | Daily + monthly | No |
| Booking widget | Any CMS, included in Pro | Paid add-on |
| SMS + email notifications | Included in Pro | Extra credits |
| Serial-matched warranty | Yes | Yes |
| Multi-branch (entry tier) | Pro from €69 | Growth $119/mo |
| Data residency | EU (Nuremberg) | US |
| UI language | Danish + English | English only |
| Trial | 14 days, no card | 14 days, card required |
Common questions
Mac repair shop software is the operating system for an independent Apple-service shop — Apple-serial lookup, logic-board workflow, data-recovery consent, billable labour timers, compliant invoicing, and refurb Mac resale with margin VAT.
€59/month on Starter (1 branch, 3 users), €69/month on Pro (3 branches, 5 users with webshop + booking widget + SMS), Enterprise custom. 14-day free trial, no credit card.
Yes. The intake form validates and parses Apple serial numbers, pulling model year, battery cycle count where available, and known-fault history. Technician starts the ticket with context already loaded.
Yes. Data-recovery tickets support multi-session labour timers, GDPR-safe handling consent captured on intake, image/sector-count progress notes visible to the customer, and no-fix-no-fee pricing rules.
Full brugtmoms (margin VAT) workflow — the correct Danish treatment for used-device resale. See the brugtmoms guide for how the scheme works.
14 days of full Pro-tier access, no credit card.
Full Pro-tier access. No credit card. Danish tax rules pre-configured.
Start 14-day free trial →